Download this guide as a PDF (English). In the Orchard Tech app, use Save on the document card to keep a copy for offline reading.
You can raise a concern about pay, hours, safety or treatment at work by talking to your supervisor or to Orchard Tech directly. You do not have to write it down to be taken seriously. If your supervisor is involved in the concern, contact the company directly.
For a formal grievance, the handbook says to put it in writing to the Manager. It explains the meeting, investigation and written-outcome process. You may bring a support person. If the concern is about the Manager, the handbook lists another company support route; you can also go directly to an external regulator, union or lawyer at any time.
Blank private notes worksheet
Date: ____________________
What happened, and when: __________________________________
My main concern: _________________________________________
What would help resolve it: _________________________________
Language or support-person assistance requested: ______________
Private contact details for a reply, if wanted: _________________
Confirm the private return channel with Orchard Tech. Do not put completed complaints, evidence or private records in the public library, website comments or the app’s text-only Contact feature. If there is immediate danger, move to safety and call 000.